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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Raymond Blor

Raymond Blor

January 10, 2025

5  out of  5
rating by Raymond Blor
"I've been a customer of them for a few years now for both my home and auto insurance, and I can't recommend her highly enough! She's incredibly friendly and always goes the extra mile to be helpful. Whether I'm calling with a quick question or need a more detailed explanation of coverage, she's always patient and takes the time to make sure I understand everything clearly. She's proactive about finding me the best deals and making sure I have the right coverage for my needs. Honestly, working with Michelle has made insurance, dare I say, enjoyable! If you're looking for an agent who truly cares about her clients, give Michelle a call. You won't be disappointed!"
We responded:
"Thank you, Raymond, for your wonderful feedback! I'm so happy to know that you've had such a positive experience with Michelle over the years. Her dedication to providing friendly and thorough service truly shines through. It's fantastic to hear that she's been proactive in finding the best deals and ensuring you have the right coverage. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help!"
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Doc Meyer East Bay Disc

November 1, 2024

5  out of  5
rating by Doc Meyer East Bay Disc
"Courtney and her team are the best! I switched from my last (discount) insurance of 20 years and actually pay less now for more coverage. I was really surprised to save money. Unfortunately I had an accident soon after switching to State Farm and Courtney has made every step of insurance claims easy and stress-free. I have referred her to several others and will continue to do so. I'm fortunate to have found her."
We responded:
"Thank you Dr Meyer for sharing your experience about your auto insurance with us! Your referrals are so appreciated! You’re awesome!"
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Jack Funk

September 26, 2024

5  out of  5
rating by Jack Funk
"We have been with Courtney as long as she has been in the business. She and her entire staff are always courteous, friendly, and efficient. We have all of our insurance coverage with their team and have always been happy with their good service on our occasional claims and rate adjustment issues."
We responded:
"Jack, thank you so much for your kind words and continued trust in our office! I'm glad to hear that you find our team courteous, friendly, and efficient. It's wonderful to know that you've been satisfied with our service on your claims and rate adjustments. We're always here to help with any of your insurance needs. - Courtney Khashabi - State Farm Insurance Agent, Concord, CA"
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Tom Thai

August 16, 2024

5  out of  5
rating by Tom Thai
"Michelle is amazing and helped me solve my issue quickly and with a great personal touch!!!!"
We responded:
"Hey Tom, Thanks for the awesome review! I'm glad Michelle could help you out quickly and with a personal touch. We appreciate your feedback and are here if you need anything else. - Courtney Khashabi - State Farm Insurance Agent, Concord, CA"
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Gerry F

August 1, 2024

5  out of  5
rating by Gerry F
"Very knowledgeable and friendly. Got everything I needed to accomplish what I was doing. I wish every business I dealt with had a Courtney"
We responded:
"Hey Gerry! Thanks a bunch for the awesome review! I'm so glad you found everything you needed and had a great experience with us. If you ever need anything else, don't hesitate to reach out! - Courtney Khashabi - State Farm Insurance Agent, Concord, CA"
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Adam Krause

June 20, 2024

5  out of  5
rating by Adam Krause
"We’ve been working with Courtney and her team for years, and it’s always been a pleasure. Courtney is genuinely invested in our wellbeing, and she works hard to make sure we have the right policies to suit our needs. She has a very personal and caring approach that isn’t typical for other large insurance companies that I’ve worked with in the past, which is why we’ve stuck with State Farm as long as we have."
We responded:
"Adam, I’m so happy to read this really nice review! Thanks so much for sharing your experience with me and my team. "
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Carlos Aguilar

April 1, 2024

5  out of  5
rating by Carlos Aguilar
"Excellent attention"
We responded:
"Thank you for the excellent review, Carlos! We appreciate your kind words. - Courtney Khashabi - State Farm Insurance Agent, Concord, CA"
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John Villanueva

December 13, 2023

5  out of  5
rating by John Villanueva
"Working with the team is always a pleasure. They are so quick to take care of my questions. Courtney has a warm personality knows her stuff."
We responded:
"Thank you so much!! Happy to help!"
Profile photo of Jessie S

Jessie S

November 12, 2023

5  out of  5
rating by Jessie S
"I was pleasantly surprised to discover that State Farm offers pet insurance, and my experience with Courtney Khashabi and her team has been outstanding. They are not only professional but also incredibly knowledgeable and patient. Courtney and her team took the time to explain all the options available for pet coverage, answered all my questions, and helped me choose the best policy for my beloved pet. Their expertise and genuine care put me at ease, knowing that my furry family member is in good hands. I trust Courtney Khashabi and her team at State Farm, and I wouldn't hesitate to recommend their office to my family and friends. If you're looking for insurance and a team that truly cares, you've found it here."
We responded:
"Thank you so much for taking the time to share your positive experience with us. It warms my heart to hear that you were pleasantly surprised and satisfied with the level of service provided. We genuinely value the well-being of your furry family member, and it's wonderful to know that our team's professionalism, knowledge, and patience resonated with you. We understand that choosing the right pet insurance is a crucial decision, and I'm glad we could assist you in navigating through the available options to find the best policy for your beloved pet. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing our State Farm Agency for your pet insurance needs."
Profile photo of Peter Im

Peter Im

October 4, 2023

5  out of  5
rating by Peter Im
"Called and spoke to Michelle about updating the coverage on my car insurance since I drive way less now. She was incredibly warm yet professional, showed a ton of empathy while handling my issue,, and the response from the team was prompt and exactly what I was looking for. Thanks, all!"
We responded:
"I’m so pleased that you shared your good experience! Thanks Peter!"
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Tim Jackson

August 27, 2023

5  out of  5
rating by Tim Jackson
"Had the pleasure to work with Michelle switching over auto insurance with State Farm. She is amazing! Explained all the insurance lingo to me and gave great advice. Love her."
We responded:
"Wonderful to hear! Thank you Tim for trusting us with your auto insurance. Michelle was so happy to help. "
Profile photo of Catherine Nelson

Catherine Nelson

August 17, 2023

5  out of  5
rating by Catherine Nelson
"How many people can say they have been with the same insurance agency for 50 years? Two insurance agents retired on us in that span of time. Now our third agent informed us he is completely new. Our insurance agency is going through major changes and we felt it was time to look around. We are very active in the community and asked for recommendations from a wide network of individuals. Surprisingly, quite a few people told us whom they were with and told us they were either not satisfied with their agent or could not recommend their insurance agency or both. Of the people we asked, Courtney Khashabi’s State Farm Insurance Agency in Concord received quite a few positive comments. Going with State Farm would mean a switch after many decades. Michelle answered our call and took the time to answer all our questions and address all our concerns. Fortunately, we knew exactly what we wanted and she tailored our policies to accommodate our needs. We covered a lot of details with Michelle and got exactly what we needed. She suggested adding an umbrella policy, which we had not even thought about. We found her extremely knowledgeable and responsive to our needs. Michelle had our policies switched over in no time. Courtney Khashabi’s State Farm Insurance Agency has received many accolades. After working with her office, we understand why this office has received so many positive comments and would like to add our experience and sincere thanks!"
We responded:
"Catherine, I’m so grateful for you taking the time to share your experience working with Michelle. Your kind review made our day!"